Collar SKU: PRF-275-19
Collar UPC: 729849105195
Q: How long does the battery last?
A: The battery can last from 6 to 9 months, but we have had customers report up to a year!
Q: Can the wire run above ground?
A: Yes, but you’re more likely to get damage to your wire. We recommend the wire be 4-6 in deep, especially if you get your yard aerated or landscaped.
Q: Can I widen the warning signal area without widening the shock area?
A: The Boundary Width is a combination of the Warning Zone and the Static Correction Zone for your system. The Boundary Width can be adjusted higher from the Boundary Width Control on the transmitter, but this will increase both the Warning Zone and the Static Correction Zone. There is not a way to increase one without increasing the other.
Q: What is the suggested weight for this system?
A: Your dog should be at least 8 lbs to use this collar.
Q: How tight should the collar be on my dog?
A: The collar should be fitted so that you can only put one finger between the contact points and your dogs neck. The contact points must make skin contact.
Q: Can my dog swim in the pool with this collar?
A: Yes! The collar is completely waterproof.
Q: Can I have more than one collar on this system?
A: Yes, just buy additional collars.
Q: What is the range of the signal?
A: The range is determined by the dial on the transmitter. The minimum range on an average fence is usually 3-5 feet and the max is often as much as 8-10 feet.
Q: Can the transmitter be plugged in outside?
A: No, the transmitter is not waterproof so if you want to plug it in outdoors you would need a spot that does not get wet or enclose it with a weather proof box.
Q: Can I use the wire from a pre-existing system that is already buried in my yard?
A: Yes, as long as the wire is solid copper and makes a complete loop with no breaks.