Step By Step Help Garmin Pro 550 Plus Handheld

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Garmin Pro 550 Plus handheld specs
Power Button

Use the button to power on and off your unit.

VHF Antenna

The VHF antenna is used to send and receive information to and from the dog device.

Charging Port

Plug your device in using the charging port below to recharge your lithium-ion battery.

Tone Key

The tone key is used if you would like to give a warning to a dog before correcting. The tone is a loud beep that will come out of the collar which will help get the dogs attention.

Upper Training Key

The upper training key is used as one of the two keys to correct your dog. Using the top key by itself will give you a medium level of stimulation while selecting both the top and bottom training keys will give you a high level of stimulation. You can also use the top key to turn your collar lights on as well as vibrate your dog collar when the proper setting are on.

Lower Training Key

The lower training key is used as one of the two keys to correct your dog. Using the bottom key by itself will give you a low level of stimulation while selecting both the top and bottom training keys will give you a high level of stimulation. You can also use the bottom key to turn your collar lights off as well as vibrate your dog collar when the proper setting are on.

Intensity Level Dial

The intensity level indicator is used to select the level of intensity you would like to correct your dog at. To select your level on intensity line the intensity of your choice up with the indicator light. This is also where you will find the option to use vibration or to turn on your accessories.

Dog Device Toggle Switch

The dog device toggle switch is used to switch the Handheld between dog devices. The handheld can hold up to three dogs at one time but you are only able to track and train one at a time. With the easy flip of this switch you will be able to move between all 3 of your dogs.

Mode Toggle Switch

The mode toggle switch is used to switch between momentary correction, continuous correction, and accessories. Momentary correction"M" is a short stimulation no matter how long you hold down the training key. While continuous correction "C" is a long burst of stimulation that will last as long as you hold down the training button. The accessories button "A" is what you will use to activate and deactivate lights on the unit.

Handheld Device Screen

The handheld screen is where you will find all the tracking notifications for your dogs. The information you will be able to see on this screen includes which dog information you currently have on the screen, dog movement updates, north pointing indicator, battery level of dog device, direction of dog, and distance of your dog.

Battery Level Indicator

The battery level indicator is used to show the battery life that is left on your handheld. If the indicator light is showing green it has a good charge, if it is yellow the device needs to be charged soon, if the indicator is red the battery is very low and needs to be immediately charged, and if it is blinking red the device is dead and will not operate.

GPS Receiver

The GPS receiver is used to talk to satellite which is return will allow you to see the location of your pro550+.

Power Button

Use the button to power on and off your unit.

VHF Antenna

The VHF antenna is used to send and receive information to and from the dog device.

Charging Port

Plug your device in using the charging port below to recharge your lithium-ion battery.

Tone Key

The tone key is used if you would like to give a warning to a dog before correcting. The tone is a loud beep that will come out of the collar which will help get the dogs attention.

Upper Training Key

The upper training key is used as one of the two keys to correct your dog. Using the top key by itself will give you a medium level of stimulation while selecting both the top and bottom training keys will give you a high level of stimulation. You can also use the top key to turn your collar lights on as well as vibrate your dog collar when the proper setting are on.

Lower Training Key

The lower training key is used as one of the two keys to correct your dog. Using the bottom key by itself will give you a low level of stimulation while selecting both the top and bottom training keys will give you a high level of stimulation. You can also use the bottom key to turn your collar lights off as well as vibrate your dog collar when the proper setting are on.

Intensity Level Dial

The intensity level indicator is used to select the level of intensity you would like to correct your dog at. To select your level on intensity line the intensity of your choice up with the indicator light. This is also where you will find the option to use vibration or to turn on your accessories.

Dog Device Toggle Switch

The dog device toggle switch is used to switch the Handheld between dog devices. The handheld can hold up to three dogs at one time but you are only able to track and train one at a time. With the easy flip of this switch you will be able to move between all 3 of your dogs.

Mode Toggle Switch

The mode toggle switch is used to switch between momentary correction, continuous correction, and accessories. Momentary correction"M" is a short stimulation no matter how long you hold down the training key. While continuous correction "C" is a long burst of stimulation that will last as long as you hold down the training button. The accessories button "A" is what you will use to activate and deactivate lights on the unit.

Handheld Device Screen

The handheld screen is where you will find all the tracking notifications for your dogs. The information you will be able to see on this screen includes which dog information you currently have on the screen, dog movement updates, north pointing indicator, battery level of dog device, direction of dog, and distance of your dog.

Battery Level Indicator

The battery level indicator is used to show the battery life that is left on your handheld. If the indicator light is showing green it has a good charge, if it is yellow the device needs to be charged soon, if the indicator is red the battery is very low and needs to be immediately charged, and if it is blinking red the device is dead and will not operate.

GPS Receiver

The GPS receiver is used to talk to satellite which is return will allow you to see the location of your pro550+.

Garmin Pro 550 Plus Support

Pairing a Dog Collar

You can use up to 3 dog collar devices with a single handheld device.

Each dog collar device must be paired with the handheld device before it can be used. During the pairing process, each dog collar device is associated with a different color on the handheld device.

NOTE: If your handheld device and dog collar device were included in the same package, the devices are already paired.

Step 1: Turn on the handheld device.

Step 2: Select a color with the toggle switch, the dog collar device will be assigned to this color.

Step 3: Turn the intensity dial to N.

Step 4: Select the green tone key.

Step 5: Select the top training key.

Step 6: Follow the on-screen instructions to select auto, tree, or point for the type of dog wearing the color. Once the satellite symbol  appears on the handheld device screen. The handheld device is ready to pair. You can cancel pairing by pressing the green tone key.

Step 7: If the dog collar device is on, turn it off.

Step 8: Hold the power key on the dog collar device until it emits two series of beeps (about 2 seconds), and then release the power key. The status LED flashes green rapidly, you can now pair the dog collar device with the handheld device.

The handheld device vibrates and a check mark appears on the screen when the devices have paired successfully.

Note: You must obtain GPS signals on both devices before the handheld device displays the dog collar device battery status, distance, and direction.

Selecting a Dog Collar

Before you can select and control a dog collar device, you must pair the dog collar device with the handheld device.

Move the dog collar device toggle switch to select the color associated with a dog collar device.
The training keys control the dog collar device associated with the selected color.

Fitting the Collar on your Dog

CAUTION! To prevent irritation from the contact points, remove the collar for at least eight hours out of every 24-hour period. This device is not intended for human use. Do not attempt to use on any person. Do not spray the device or collar with harsh chemicals including but not limited to flea or tick spray. Always ensure that any flea or tick spray that is applied to the dog is completely dry before placing the collar on the dog. Small amounts of harsh chemicals can damage the plastic components and collar laminate.

In order to properly correct the dog, the collar and device must fit the dog properly. If the collar is too loose or positioned incorrectly, corrections may be inconsistent. This can delay or prevent successful training.

Step 1: Position the device at the front of the dog’s neck, with the status LED facing toward the dog’s chin and the contact points against the throat.

Step 2: Tighten the strap so that it is very snug around the dog’s neck, and fasten the buckle. Note: The collar should fit tightly and should not be able to rotate or slide on the dog’s neck. The dog must be able to swallow food and water normally. You should observe your dog’s behavior to verify the collar is not too tight.


Step 3: Wiggle the device to work the contact points through the dog’s coat. NOTE: The contact points must have contact with the dog’s skin to be effective.

Step 4: If the strap is too long, cut off the excess, leaving at least 8 cm (3 in.) to spare. TIP: You can mark the hole used to fasten the buckle for future reference.

Garmin Pro 550 Plus Dog Training

If your handheld device experiences interference from another transmitter, the LED flashes yellow when you press a training key.

TIP: If you often experience interference, re-pairing a dog collar device to the color it is already assigned to may resolve the problem. Re-pairing changes the frequency used by the handheld device to communicate with the dog collar device.

Selecting and Installing the Contact Points

For best results, select the correct contact points based on your dog’s coat.

Step 1: Select the correct contact point length for your dog’s coat type:

  • For dogs with thicker coats, use the longer contact points.
  • For dogs with shorter coats, use the shorter contact points.

Step 2: If necessary, use the included wrench to remove the contact points.

Step 3: Twist the contact points into the collar.

Step 4: Tighten with the included wrench, but do not over-tighten.

When you put the collar on the dog, make sure the contact points are tight against the neck.

When you are not training the dog using the training keys, remove the contact points.

Step 1: Use the included wrench to remove both contact points.

Step 2: Place the cap over the contact point holes.

Training Methods

Momentary stimulation – Applies a brief stimulation when you press the training key, regardless of how long the key is depressed.

Continuous stimulation – Applies stimulation to the dog the entire time you press the training key, for a maximum of 10 seconds. Your stimulations should typically be much shorter than 10 seconds.

Tone – Activates an audible tone instead of stimulation. A tone can be used as either a positive or negative training cue, depending on your training program.

Vibration – Applies vibration instead of stimulation to the dog the entire time you press the training key, for a maximum of 10 seconds. The effectiveness of vibration may vary based on the dog’s temperament and experience.

Training Intensity Levels

The Pro 550 Plus system provides 6 stimulation intensity levels, which increase sequentially from 1 to 6. Within each intensity level, you can select low, medium, and high stimulation using the training keys.

Choosing the correct intensity level:

Step 1: Set the intensity to the lowest level.

Step 2: Select a training key.

Step 3: Observe the dog for a reaction, such as a head shake, neck movement, or just a change in expression. Sometimes dogs will vocalize due to the surprise of the electrical stimulation. If the dog vocalizes more than once, the intensity level is too high for beginning training.

Step 4: If there is no reaction, increase the intensity level by one level until the dog has a slight but recognizable reaction to the stimulation.

The intensity level that causes a slight but recognizable reaction is your dog’s baseline level for beginning collar training. You do not need to, and should not, apply this intensity selection test again. After you begin training, the dog’s performance guides your intensity selection. As the dog advances in training, you may need to change the level depending upon the training situation.

To Change the Intensity Level:

Step 1: Select a dog collar device.

Step 2: Adjust the dial to increase or decrease the intensity level.

Step 1: Select DOG.

Step 2: Select Add Dog.

Step 3: When asked if you are near the collar, select No.

Step 4: When asked if you know the track and control codes, select Yes.

Step 5: Enter the track or control code for the collar and select Done. The dog’s track code allows you to track the dog. The dog’s control code allows you to both track the dog and access the collar settings.

Step 6: Enter the name of the dog and select Done, then OK.

Training key functions

The Pro 550 Plus system provides several training modes, which assign different combinations of momentary stimulation, continuous stimulation, and tone to the training keys. The three vertical letters next to the mode toggle switch correspond to the training key functions, from top to bottom.

You can lock the training keys to prevent inadvertent key presses.

  • To lock the keys, turn the intensity dial to N.
  • To unlock the keys, turn the intensity dial to any other setting.

Using the light

You can use the light feature on your device to verify pairing, help locate your dog, and provide safety for your dog at night.

Step 1: Select a dog collar device.

Step 2: Move the toggle switch to A.

Step 3: Select the top training key to turn the light on.

Step 4: Select the bottom training key to turn the light off.

Calibrating the compass

The device has a 3-axis electronic compass. You may need to calibrate the compass after using the handheld device inside a vehicle, exposing the handheld device to a magnet, or experiencing temperature changes.

NOTICE! Calibrate the electronic compass outdoors. To improve heading accuracy, do not stand near objects that influence magnetic fields, such as vehicles, buildings, and overhead power lines.

Step 1: Set the intensity dial to N.

Step 2: Select the tone key.

Step 3: Select the bottom training key.

Step 4: Point the device north.

Step 5: Rotate the device as shown on the screen. The device vibrates and displays a check mark on the screen when calibration is complete.